Revision to 2001 data
Revisions have been made to the Information Technology Survey: 2002 financial year released on 26 March 2003.
An error was found in the process used to calculate the revised estimates for the 2001 financial year, which were published with the 2002 financial year release. The estimates for the 2001 financial year have now been updated. The comparisons between the 2001 and 2002 financial years have also been affected. The Tables, Highlights and Commentary sections have been changed to reflect these revisions. The 2002 data for sales of training and education in IT has been suppressed due to quality concerns.
Total IT sales
Results from the 2002 Information Technology Survey show that the total value of sales of information technology (IT) commodities, excluding communication services, for the 2002 financial year was estimated at $7,055 million. This is 1 percent higher than the 2001 financial year. This increase was mostly due to higher sales of computer services, up 5 percent or $116 million; and sales of software, up $84 million or 11 percent. These increases were largely offset by a 12 percent or $150 million decrease in sales of communication hardware and cables.
Total IT Sales
By commodity, financial years
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IT exports
The total value of export sales of IT, excluding communication services, during the 2002 financial year was $967.6 million. This is an increase of 22 percent ($175 million) when compared with the 2001 financial year.
Exports of computer services rose 39 percent in the 2002 financial year to $365 million. Exports of computer hardware including peripheral equipment increased 45 percent or $15.1 million from the 2001 financial year to the 2002 financial year. Compared with the 2001 financial year, exports of communication hardware and cables increased by 8 percent to reach $432 million in the 2002 financial year.
In the 2002 financial year, exports of software grew by 30 percent when compared with 2001. In 2002 software exports reached $121 million.
IT Exports
By commodity, financial years

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Sales to New Zealand end-users
The total value of sales to New Zealand IT end-users, excluding on-selling activities and communication services, is estimated at $4,275 million, an increase of 1 percent or $30 million on the 2001 financial year.
Sales of computer hardware, including peripheral equipment, increased by $217 million, or 19 percent, when compared with the 2001 financial year.
This was largely offset by decreases in the sales of communication hardware and cables, down $75 million or 12 percent, and sales to end-users of computer services, down $64 million or 3 percent.
IT Sales to New Zealand End-users
By commodity, financial years
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Sales to other New Zealand customers
Sales to other New Zealand customers are sales made to businesses that on-sell the goods or services (including sales to retail or wholesaling outlets). Total IT sales (excluding communication services) to other New Zealand customers decreased 7 percent in the 2002 financial year to $1,812 million.
Data quality
In calculating the estimates for the Information Technology Survey, Statistics New Zealand imputes values for non-respondents from data supplied by similar participants that have responded. The table below indicates the amount of imputation for each of the commodities in the 2002 financial year.
| Commodities |
Value of imputation $(million) |
Percentage of total IT sales |
| Computer hardware: single-user systems |
160.5 |
16 |
| Computer hardware: multi-user systems |
84.3 |
15 |
| Peripheral computer equipment |
194.3 |
18 |
| Communications hardware and cables |
52.9 |
5 |
| Software sales |
133.6 |
16 |
| Computer services |
326.1 |
14 |
| Training and education in IT |
2.9 |
6 |
| Total excluding communication services |
794.1 |
9 |
For technical information contact:
Stu Pettigrew or Henry Minish
Christchurch 03 964 8700
Email: info@stats.govt.nz